Automatic veterinary benchmarks, kpi’s, direct marketing and client reactivation

Veterinary marketing software to improve your veterinary business profitability with our automated performance charts, automated text messaging and automated email marketing campaigns (direct vet marketing). Find out what customers are saying about your services with our automatic review requests.

reengage customers and improve sales with automatic text messages to pet owners.

Send targeted SMS/Text and Email campaigns

Use business intelligence to reengage lost customers or promote specific services to your customers using email and text messaging campaigns.

Accurately measure veterinary practice sales performance and profitability

Business/staff performance reports

Benchmark your veterinary practice with data from your practice management software and accounting software. Understand where opportunities lie for improved profitability

Monitor the quality of your veterinary service with automatic customer review requests

Find out what your customers think

Automatically send review requests to customers based on specific customer behaviour. Get reports on what customers think about you. Get more google reviews

What our customers are saying

Profitdiagnostix serves a large number of veterinary practices globally. In addition to its broad reach, it is also the only product in the industry that comprehensively ticks all the boxes when it comes to effective customer communication.

  • Sends review requests to clients after their visit
  • Sends emails and text messages to extremely targeted customer lists using reliable AI and business logic
  • Tracks your overall practice experience with a quality score
  • Scores every team member equally to uncover who’s delivering the best service
  • Increases your Google review volume by 4X or more
  • Alerts you to complaints with real-time responses
  • Works via text or email—your choice
  • Measures how customers are reacting to your communications

Matt Cox.

It’s really easy. It’s taking a lot of the work out of me by shifting our monthly management meetings to suit Profit Diagnostix because we’ve got the fresh data. I can get it to our two managers and we can come up with some plans on what we need to change from the diagnostics. It’s made my job a little bit too easy, I probably need to refocus a little bit!

Rating: 5 out of 5.

Shibly Mustapha.

It’s a great tool to pass onto the other staff members. To be able to give them a printout that explains their performance and it’s not just my judgement or biased opinion. If they get a print out where the numbers don’t lie, it just allows them that very regular little adjustment. They just get a little quiet email in their inbox every week and they might raise something with me and ask how they can get it back up. It’s opened up a whole new way of coaching, and certainly allows the leaders in the practice to move forward independent of me.

Rating: 5 out of 5.

Kevin Cruikshank.

I’m seeing that the reports are coming through on an automated basis, you get to look at them and access them be it at home or work. The reports come through and I think that is to me a big fundamental one, it gives some very unique insight to the business and it’s very up to date.

Rating: 5 out of 5.